Refund Policy – Winning Rocket
At Winning Rocket, we aim to provide high-quality digital products and services that add real value to our customers. Since our products are digital in nature, please read our refund policy carefully before making a purchase.
1. Digital Products (Non-Refundable)
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All purchases of digital products (eBooks, templates, software, online tools, or downloads) are non-refundable once the product has been delivered or accessed.
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This is due to the instant and irrevocable nature of digital goods.
2. Exceptions (Refunds Granted in Special Cases)
Refunds may only be considered in the following situations:
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You were charged twice for the same product due to a technical error.
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You did not receive the product access/download link within 24 hours of purchase.
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The product delivered was completely different from the description provided on our website.
3. Subscription-Based Services
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If you have subscribed to a recurring service (if applicable), you may cancel anytime before the next billing cycle to avoid future charges.
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Refunds for subscription payments are not provided once the billing cycle has started.
4. Process for Refund Requests
If you believe you are eligible for a refund:
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Contact us at pratikmane@winningrocket.in within 7 days of purchase.
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Provide your order details, transaction ID, and reason for requesting a refund.
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Our support team will review your request and respond within 3–5 business days.
5. Chargebacks
Filing a chargeback without contacting us first is against our policy. Please reach out to us for resolution before approaching your bank or payment provider.
6. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Updates will be posted on this page with a new effective date.
7. Contact Us
For any questions regarding our Refund Policy, please contact:
Email: pratikmane@winningrocket.in